How to Redeem Citi Double Cash® Credit Card Rewards

The Citi Double Cash Credit Card offers a number of benefits. Get unlimited 1% cash back when you make purchases and an additional 1% when you pay for those purchases for a total of 2% cash back with no category restrictions. You'll also get a low introductory APR offer on balance transfers for the first 18 months, and new cardholders can earn $200 cash back after qualifying purchases.

How do Citi Double Cash® Credit Card rewards work?

Citi Double Cash® cardholders earn cash back in the form of ThankYou® Points. Cardholders earn 1 ThankYou Point per $1 spent on purchases and an additional ThankYou Point for every $1 paid on those purchases.

Additionally, eligible cardholders can earn a new cardmember bonus of $200 cash back (in the form of 20,000 ThankYou Points) after spending $1,500 on purchases in the first 6 months after opening a Citi Double Cash® Card account.

The Citi Double Cash® Card lets you redeem your ThankYou Points for cash back, as well as gift cards, travel and shopping. 

Here's how cash back redemption works for the Citi Double Cash® Credit Card.

Redeeming your ThankYou Points is easy. Redeem your points online or call the ThankYou Service Center.

To redeem ThankYou Points online:

  • Go to to view our entire rewards collection.
  • Add what you want to your cart.
  • From your cart, place your order.

To redeem ThankYou Points by phone:

  •  Call the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596). Outside the U.S., please call collect at 859-283-8016. TTY: We accept 711 or other Relay Service. 
  • Operating hours are Monday to Friday between 8 a.m. and 1 a.m. ET and Saturday and Sunday between 9 a.m. and 9 p.m. ET.

Cash back rewards

With the Double Cash card, you can redeem your ThankYou Points for cash back. Use your ThankYou Points for a statement credit, direct deposit or check by mail.

Shop with Points

You can redeem ThankYou Points at participating partners using Shop with Points.  Redeem online and in-store from participating merchants like Amazon, Best Buy, BP/Amoco, CVS, Shell, Walmart and Walgreens.

For Shop with Points, cardholders may need to link their ThankYou and partner accounts. Depending on the partner, you can use points to cover the entire purchase, part of the purchase or for a statement credit.

Charitable donations, gift cards and travel

In addition to using ThankYou Points for cash back and purchases, Citi Double Cash® cardholders can use points to make charitable donations.

Use your points on gift cards from over 150 partners in categories like dining, electronics, entertainment, fashion, beauty and sporting goods.

Cardholders looking for their next adventure can navigate to and use points for hotels, flights and car rentals.  

Disclosure: Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with This article is for educational purposes. It is not intended to provide legal, investment, or financial advice and is not a substitute for professional advice. It does not indicate the availability of any Citi product or service. For advice about your specific circumstances, you should consult a qualified professional. 

Additional Resources

  • Utilize these resources to help you assess your current finances & plan for the future.

  • Learn how FICO® Scores are determined, why they matter and more.

  • Review financial terms & definitions to help you better understand credit & finances.