Transferring money to another UK bank

To make a payment or transfer to a non-Citi UK bank account:

First, click MAKE A PAYMENT OR TRANSFER.

From the drop-down menu, select Make a transfer to an account with another UK bank.

Use the next drop-down menu to select the account you want to pay from.

Now enter your payee’s name, and decide whether you wish to make a BACS or CHAPS payment. Note that BACS is only available to clients transferring money from a Jersey account.

Enter the amount to pay, along with the account number and sort code.

Choose whether you want to pay immediately or on a future date. Alternatively, create a recurring payment.

Add a reference note if required.

Tick the box to save the payee details for future transactions.

When ready, click NEXT.

Check through the summary of your instructions.

Click MAKE THIS PAYMENT, and that’s all done.

For security reasons, you may be asked to enter a One Time Password to complete the process. If so, your One Time Password will be delivered to you via text message.