Adding a new payee

Add new payees to Citibank Online in a matter of minutes.

Setting up a new payee will need confirmation with a One Time Password. Subsequent transfers to that Payee will not require a One Time Password, saving you time on transfers to the same payee.

First, click on Manage Your Payee.

Then click on Add Payee at the top of your payee list.

Select the type of payee you’re adding from the drop-down menu.

Enter their name and account details, plus any other information you want noted.

Decide whether this is a BACS or CHAPS payment. Note that BACS is only available to clients transferring money from a Jersey account.

Click NEXT for a summary of your payee details, followed by CONFIRM.

Your new payee has been added!

You can also add a payee for SEPA and SWIFT payments using the same method.

For security reasons, you will be asked to enter a One Time Password to complete the process. If so, your One Time Password will be delivered to you via text message.