How to Do a Balance Transfer with a Citi Double Cash® Card

Key insights:

• A balance transfer could help you consolidate higher-interest debt onto a single credit card
• The Citi Double Cash^® Card offers a low introductory APR on balance transfers for 18 months†
• You can request a balance transfer on the Citi Double Cash^® Card once you are approved for the card

A balance transfer with the Citi Double Cash^® Card may help you deal with high-interest credit card debt. Transferring one or more credit card balances to a single account with a lower interest rate could help make monthly payments much easier to manage.

Fortunately, the Citi Double Cash^® Card allows balance transfers. It even offers a low promotional APR for 18 months from the date you open an account, as long as the transfer is completed within the first 4 months.† This introductory period creates a generous window to pay down your principal balance without accruing additional interest charges on the transferred balance.

If consolidating your credit card debt sounds like a good move, and you want to take advantage of your new credit card benefits, here’s how you can get started.

How to initiate a Citi Double Cash^® Card balance transfer

Requesting a balance transfer on your Citi Double Cash^® Card is generally straightforward. Follow these 4 steps to complete the process.

Apply for the Citi Double Cash^® Card

To get started, you'll first need to apply for the credit card. Visit the Citi Double Cash^® Card application page to fill out your details and submit your request. Once approved, you'll receive your new physical credit card in the mail.

Request a balance transfer

Once you are approved, you may see an option to request a balance transfer immediately. Otherwise, once you receive your new credit card, you can log in to your account to request a balance transfer online or through the Citi Mobile^® App.

You can also contact customer service to request a balance transfer. You will find the contact number printed on the back of your credit card. For TTY assistance, Citi also accepts 711 or other Relay Service to help with balance transfers.

Provide information and confirm

Provide details about the non-Citi account balances you wish to transfer, including the creditor account number and amount to transfer. Keep in mind that your total balance transfer amount, including transfer fees, must be within your available credit limit or any other limit Citi communicates. Balance transfers are made available at Citi's discretion.

Wait for the balance transfer confirmation

It will take at least 14 days after your credit card account is opened to process the balance transfer payments. During this time, you may cancel or modify your request by calling the number on the back of your card. You should continue to make required minimum payments to your other creditors until you've confirmed the transfer is complete. 

Once your transfer is complete, the available credit limit for your new Citi Double Cash^® Card will be reduced by the total amount of the transfers, including any approved balance transfer fees. 

Begin making payments on your new credit card

Once you’ve made your balance transfer, you’ll need to pay at least the minimum payment each month. Keep in mind that if you miss a payment or make a late payment, you may lose the low introductory APR, so it’s important to stay on top of your bills.

You can also use your card for everyday spending, although the promotional APR may not apply to purchases.

Explore balance transfer offers with Citi

Managing high-interest credit cards could feel stressful, but consolidating your balances can help you take control of your payments. With the Citi Double Cash^® Card, you can enjoy an 18-month low promotional APR on balance transfers as well as cash back deals to help you focus on paying down your debt.

Ready to simplify your monthly bills with a new credit card? Check out the Citi Double Cash^® Card now.

Balance transfer FAQs

Does Citi Double Cash^® Card allow balance transfers?

Yes, the Citi Double Cash^® Card allows balance transfers. If approved, you can enjoy a low introductory APR for 18 months on transfers completed within the first 4 months of account opening.

Can I do a balance transfer between Citi credit cards?

No, you cannot transfer balances from other accounts issued by Citibank, N.A. or its affiliates. You generally can't transfer a balance from one credit card to another within the same bank or issuer. Balance transfers are designed to move debt from one lender to another.

Can I do a balance transfer online with Citi?

Yes. Once you are approved for your new credit card, balance transfers can be completed within the first 4 months of account opening by logging in to your account online or within the Citi Mobile App. Existing cardmembers may also be eligible for balance transfers and can also access their offers online and within the app.

How much will it cost in fees to transfer a $1000 balance to a credit card?

The Citi Double Cash^® Card has an introductory balance transfer fee of 3% (minimum $5) for transfers completed in the first 4 months. Based on this percentage, transferring a $1000 balance during this period would cost $30 in transaction fees.

Do balance transfers affect my credit score?

In general, applying for a new credit card triggers a hard inquiry, which can temporarily impact your credit score. However, opening a new card for a balance transfer could increase your overall available credit, potentially improving your credit score. Additionally, consolidating debt and making consistent on-time payments may help improve your creditworthiness over time.

Disclosure: This article is for educational purposes. It is not intended to provide legal, investment, or financial advice and is not a substitute for professional advice. It does not indicate the availability of any Citi product or service. For advice about your specific circumstances, you should consult a qualified professional.

† Citi Double Cash^® Card Pricing Details

Introductory rate of 0% for 18 months from date of account opening for balance transfers completed within 4 months of account opening. After the introductory period ends, a variable APR of 17.49% - 27.49%, based on your creditworthiness, applies to unpaid promotional balances and new balance transfers. The variable APR for purchases is 17.49% - 27.49%, based on your creditworthiness. For Citi Flex Plans subject to an APR, the variable APR is 17.49% - 27.49%, based on creditworthiness. For Citi Flex Pay Plans subject to a Plan Fee, a monthly fee of up to 1.72% will apply, based on the Citi Flex Plan duration, the APR that would otherwise apply to the Transaction, and other factors. Variable cash advance APR - 29.74%. Variable Penalty APR up to 29.99% and applies if you pay late or your payment is returned. Minimum interest charge – $0.50. Annual Fee – None. Fee for foreign purchases – 3% of the U.S. dollar amount of each purchase. Cash advance fee – either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee – intro fee of 3% of each transfer ($5 minimum) completed within the first 4 months of account opening. After that, 5% of each transfer ($5 minimum).

New cardmembers only. Subject to credit approval. Additional limitations, terms and conditions apply. You will be given further information when you apply.