Key Benefits
Real-time Account Information
You will have a real time access to the account balances, end-of-day and intraday account statements and transaction details for all accounts held at Citibank that would help you to take accurate financial, business decisions.
CitDirect BE® MOBILE App
Access CitDirect BE® via mobile application, anywhere, anytime and authorize payments & trade transactions, view your intraday balance position, and perform real-time transaction inquiries, user administration etc.
Automated File and Report delivery
CitiDirect allows automatic delivery of account statement reports in various file formats via secured e-mail channel, using predefined or event based schedules.
Future value payments
Initiate payments with future value dates up to 45 calendar days.
Diverse world currencies
Payments orders available in over 200 world currencies
Integration between CitiDirect BE® and your Accounting Systems
CitiDirect BE® is having the latest ERP integration capabilities. Plenty of various predefined standard file formats (SAP MT940/942, SWIFT MT940/942, ISO XML, etc.) as well as custom file export options are available.
CitiDirect BE® user interface is fully available in Bulgarian and 25 more languages
CitiDirect BE® is a multi-language system and can be used completely in Bulgarian or in any of the available 26 different languages.
Best Service and Helpdesk Support
Citibank Bulgaria provides prompt expert assistance and daily Helpdesk support through our country hot line +359 2 917 5141.
Customer Security
At Citi, security for our clients is our utmost concern. As hackers and others, such as organized criminals, continue to try to get unauthorized access to funds, we would like to highlight some best practices to help make sure you are secure. Please visit the link below:
https://portal.citidirect.com/portalservices/forms/loginHelp.pser?custSec=12