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Reach Us

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Dear Customer,
We, at Citibank, endeavor to exceed your expectations. Our objective is to consistently offer our clients the best possible services. It is with the support of our valued customers like you that we are able to constantly improve our services. We are available to serve you in the following ways.
Citibank online: if you are currently banking with us, login to Citibank online; your personalized banking experience is just a click away.
Contact us: if you wish to enquire about our products and services or apply for any of our products, Click here.
Email: Write in to us at uaeservice@citi.com for your query, request or feedback.
CitiPhone: A safe, secure and confidential channel for conducting your banking transactions. You may call our 24-hours CitiPhone Banking Services on +971 4 311 4000 or our Citigold Services on +971 4 311 4653.
For collections related queries, you may call our Collections Desk on
+971 4 352 7111 between 09:00 – 17:00 hours (Sunday to Thursday), or write to us at citibank.uae.service@citi.com
If your query has not been addressed to your satisfaction, you may write to me at uaeclientexperience@citi.com
Minaz Sherazee

Senior Vice President

Client Experience Head