Digital Onboarding / Account Services

Accelerated Account Opening through
CitiDirect BE® Digital Onboarding

CitiDirect BE® Digital Onboarding simplifies and digitizes your onboarding experience. The new digital onboarding experience will allow you to complete the Know Your Customer (KYC) and Account Opening requirements online, as well as track the status of your account opening.



Single window into digital onboarding, with less information required


Clients can initiate and complete an entire account opening online through CitiDirect BE


Clients can track the status of their account opening and provide information through CitiDirect BE

How it works

Request account openings
Existing data from previous account openings will be automatically inputted
Complete and submit the KYC and account opening requirements digitally from beginning to end
Account opened within two days