Services

The migration to ISO 20022 messaging standard is introducing a new global common standard for cross-border transactions. The Swift MX messaging under ISO 20022 facilitates the sending of enhanced data in a richer, more structured format as compared to Swift MT messages — which is anticipated to bring a wide range of benefits from interoperability, reducing manual intervention, improved and accurate compliance monitoring, operations resilience, and fraud management.

Asset servicing is at a pivotal crossroads. As markets become more complex and with the introduction of new asset types, the operational backbone of post-trade is under increasing pressure to adapt. Citi is redefining asset servicing through a singular real-time asset servicing platform that connects clients directly to the markets, enabling quicker access to information and giving them the confidence to act when every second counts.

Healthcare is a foundation of global wellbeing and a rapidly evolving sector. From startups developing innovative treatments to multinational corporates delivering care, every healthcare company faces a complex financial journey.

The adoption of instant payments is growing rapidly in the insurance industry, reshaping how firms process claims, collect premiums, and manage liquidity. Insurers are using instant payments in specific cases to provide policyholders quick access to funds for such things as medical emergencies, property damage, auto accidents, travel insurance reimbursements, or business interruptions.

In this fifth edition of our “Where Can We Take You” series, Marcello Topa, Global Head of Advocacy for Investor Services at Citi, sits down with Gabriela Kruter, Interim Brazil Custody Head, to discuss the latest market reforms, and how Citi is supporting its clients.

As shifting US trade policies drive uncertainty and recalibration across sectors, Citi clients worldwide are adapting supply chains, financial strategies, and investment plans to navigate a more fragmented and volatile global market.

We believe the future of finance will be built on platforms that are resilient, intelligent, and collaborative. By investing in the infrastructure that powers our Custody business, we’re creating space for new ideas, deepening client engagement, and enabling a more connected financial ecosystem.

In this fourth edition of our “Where Can We Take You” series, Hyun-Hee Kim, South Korea Custody Head discusses South Korea’s sweeping transformation and its imminent bond market index inclusion.

Remittances in Asia are booming but so is the competition. In Asia, 89% of banks expect to lose share to faster, cheaper disruptors. With $685B in global flows, Asian banks must rethink how they deliver cross-border payments. In this conversation, Citi's Melissa Ongleo Yambao joins Sheetal Kandola to unpack how banks can protect market share.