Institutional Clients Group Operations and Technology

Citi Institutional Clients Group Operations and Technology (ICG O&T) develops innovative technology solutions and is focused on providing exceptional service to our clients in full partnership with our product teams. ICG O&T features a diverse, inclusive team of professionals in approximately 90 countries around the globe.

Our O&T organization is business-aligned – we are part of the institutional business, and the partnership between ICG O&T and our product teams directly enables Citi’s product development and client service. This places us in a position that’s unique in our industry to develop innovative and highly customized solutions to deliver on our clients’ needs.

Our technology teams deliver customized solutions by utilizing cutting edge technologies to deploy everything from cloud computing to mobile solutions to APIs, creating a competitive advantage for Citi, our clients, our regulators and our stakeholders. In this fast-paced environment, our employees are focused on creating solutions, including CitiDirect BE® Mobile for transaction services and Citi Velocity, an electronic trading platform, that provide Citi's institutional clients with unprecedented access to capital markets intelligence and execution.

Our operations teams develop solutions that improve business operations and reduce total operating expenses. In this dynamic environment, our employees strive to reduce customer inquiry resolution time, increase straight through processing with automation, and provide the highest client satisfaction and service possible.

In addition to the progress we achieve for our clients, ICG O&T fosters a culture that celebrates our employees through engagement, inclusion and respect for diverse backgrounds and ideas. Every employee has the opportunity to achieve their fullest potential and contribute under leadership that manages our resources effectively, efficiently and ethically. A career in ICG O&T offers the chance to experience being part of a global organization that features the best talent in the industry and creates a positive impact for each other, our clients and our in the communities where we live and work.

ICG O&T is planning to hire 2,500 technologists in 2020 – click the Citi Careers box to search for opportunities.

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