Frequently Asked Questions

Which cards earn additional points on travel purchases?

With the Citi ThankYou® Premier Card, you will earn 3 ThankYou Points for each $1 spent on purchases at airlines, hotels, car rental agencies, travel agencies/travel aggregators/tour operators, gas stations, commuter transportation, ferries, commuter railways, subways, taxis/limousines/car services, passenger railways, cruise lines, bridge and road tolls, parking lots/garages, campgrounds and trailer parks, timeshares, bus lines, motor home/recreational vehicle rentals and boat leases and rentals.

Certain Non-Qualifying Purchases. You won't earn 3X Points for purchases made at recreational camps, insurance companies, auto clubs, fuel used for non-automobile purposes, and real estate agencies. Gas purchases made at warehouse clubs, discount stores, department stores and convenience stores do not qualify for 3X Points.

With the Citi Prestige® Card, you will earn 3 ThankYou Points for each $1 spent on purchases at airlines, hotels and travel agencies.

Which cards earn additional points on dining and entertainment purchases?

With the Citi ThankYou® Preferred Card, Citi ThankYou® Premier Card, and Citi Prestige® Card, you will earn 2 ThankYou Points for each $1 spent on purchases at restaurants (including cafes, bars, lounges and fast food restaurants), and on select entertainment, including live entertainment, live theatrical productions, concerts, live sporting events, movie theaters, amusement parks (including zoos, aquariums, circuses and carnivals), tourist attractions (including museums and art galleries), record stores, video rental stores and on-demand internet streaming media.

Certain Non-Qualifying Purchases. You won't earn 2X Points for purchases made at bakeries, restaurants/cafes inside certain department, grocery, discount and convenience stores or warehouse clubs, sporting camps, public and private golf courses, country clubs (including membership fees), stores that sell musical instruments, video game arcades, bowling alleys, stores that primarily sell video games/accessories, charitable organizations that provide live entertainment, bookstores, and sports complexes where you participate in the sport.

Which cards earn points on other purchases?

With the Citi ThankYou® Preferred Card, Citi ThankYou® Premier Card, and Citi Prestige® Card, you will earn 1 ThankYou Point for each $1 spent on other purchases including the non-qualifying purchases listed above.

Only Purchases Earn Points. Balance transfers, cash advances, checks that access your card account, items returned for credit, unauthorized charges, interest and account fees, travelers checks, foreign currency purchases, money orders, wire transfers (and similar cash-like transactions), lottery tickets, gaming chips (and similar betting transactions) do not earn ThankYou Points.

What determines whether a merchant falls within a particular rewards category?

Each merchant ‐ e.g., a retailer, business or any other place where you can make a purchase ‐ is assigned a code that indicates the merchant's primary area of business. We don't assign or have any control over merchant codes. Codes are chosen and assigned by a third party, who may change the codes from time to time. When you make a purchase at a merchant, we're provided the code for that merchant and if the code matches a category that gives you additional points, you will earn the additional points. Because we don't control what code a merchant is assigned, sometimes a purchase that you think fits a certain category may not earn additional points. For example, a restaurant located within a large retail outlet may not be assigned a "restaurant" code, but rather a "retailer" code. This means that if you receive additional points for "dining out," you won't earn additional points for purchases at that restaurant. Or a restaurant located within a hotel may not be assigned a "restaurant" code, but rather a "hotel" code. This means that if you receive more points for purchases at a hotel than you receive for purchases at a restaurant, each purchase at that restaurant will be treated as a purchase at a hotel, and you'll receive additional Points.