Additional Information - AT&T Access Card From Citi

Important Account Information

Bonus Points Offer Details

To earn your 10,000 bonus ThankYou Points, you must make $1,000 in purchases in the first 3 months of account opening. Bonus ThankYou Points are not available if you have had an AT&T Access card or AT&T Access More card opened or closed in the past 24 months.

Citi ThankYou® Rewards

AT&T Access Card from Citi Terms and Conditions

With the Card Account, you can earn ThankYou Points for purchases made on your card.

Unless you are participating in a limited–time offer, you will earn:

2 ThankYou Points for each $1 spent on products and services purchased directly from AT&T, including payment of monthly phone, cable or internet bills.

  • Certain Non–Qualifying Purchases. You won't earn 2X Points for purchases from independent wireless dealers or AT&T resellers unless you are paying for an AT&T service, such as phone, cable or internet.

2 ThankYou Points for each $1 spent on eligible retail (including department store websites, specialty store websites, warehouse store websites and boutique websites) and travel websites (including online travel agencies, and hotel and airline websites)

  • Certain Non–Qualifying Purchases. You won't earn 2X Points for purchases of and payments for medical services, insurance, taxes and government services, real estate, real estate rentals, purchases or reloading of prepaid or gift cards, education, charities and utilities.

1 ThankYou Point for each $1 spent on other purchases, including the non–qualifying purchases listed above.

Merchant Classification for Rewards Categories. Merchants are assigned a merchant category code (“MCC”), which is determined in accordance with Visa, Mastercard, or American Express procedures based on the kinds of products and services the merchants primarily sell. We don’t control the assignment of these codes and are not responsible for the codes used by merchants. When you use your card to make a purchase, we're provided an MCC for that purchase. We group similar merchant codes into categories for purposes of making rewards offers. Sometimes you may expect a purchase to fit within a rewards category, but if the code assigned to the merchant wasn’t grouped into that category, your purchase will not qualify for additional points. For example, you won't earn additional points for purchases at a restaurant located within a retailer if the restaurant is assigned a “retailer” code instead of a “restaurant” code. Please also note – purchases made through mobile/wireless technology may not earn additional points depending on how the technology is set up to process the purchase. We reserve the exclusive right to determine which purchases qualify for additional points. Please see our FAQs at or call the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596) for more information about merchant codes and categories. For speech or hearing impaired TTY: Use 711 or other relay service.

You may earn ThankYou Points as long as your card account is open and current. If your Card Account is closed, you will not be able to earn and redeem ThankYou Points and you will lose any accumulated ThankYou Points that have not been transferred to your ThankYou Account (we will set up a ThankYou Account for you).

ThankYou Rewards may be terminated with 30 days prior written notice. If ThankYou Rewards is terminated, you will have 90 days from ThankYou Rewards termination date to redeem all your accumulated ThankYou Points. The ThankYou Rewards program may be changed at any time. Rewards offered by ThankYou Rewards and the ThankYou Point levels required for specific rewards are subject to change without notice.

ThankYou Points earned from purchases post to your Card Account at the close of each billing cycle, and at that time we will transfer the ThankYou Points you earned to your ThankYou Account. (Bonus ThankYou Points may take one to two additional billing cycles to post to your Card Account). ThankYou Points are not eligible for redemption until they are transferred to your ThankYou Account.

Please see the Citi ThankYou Rewards Terms and Conditions at, or call us at 1-800-THANKYOU (1-800-842-6596) to request a complete copy of the Terms and Conditions. For speech or hearing impaired TTY: Use 711 or other relay service. The Terms and Conditions include redemption information on the Citi ThankYou Rewards Program.

Your Card Account may be closed based on signs of fraud or abuse relating to the earning or redeeming of ThankYou Points. If your Card Account is closed for any of these reasons, you may not be approved in the future for a Citi Credit Card account.


Fraud, Misuse, Abuse, or Suspicious Activity: If we see evidence of fraud, misuse, abuse, or suspicious activity, as determined by us in our sole discretion, we reserve the right to take action against You. This may include, without limitation and without prior notice, any or all of the following:

  • Taking away your accrued Points
  • Stopping You from earning Points
  • Suspending or closing your Citi Account or ThankYou Account
  • Taking legal action to recover Rewards redeemed because of such activity and to recover our monetary losses, including litigation costs and damages

Some examples of fraud, misuse, abuse and suspicious activity include:

  • Buying or selling Points other than as permitted under the Program
  • Repeatedly opening Card Accounts or Citibank Checking Accounts for the primary purpose of acquiring Points
  • Using your Card Accounts or Citibank Checking Account in an abusive manner for the primary purpose of acquiring Points
  • Using your Card Account other than primarily for personal, consumer or household purposes
  • Points redemptions that You didn’t authorize

Please contact the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596) immediately if you suspect your ThankYou Account is the target of fraud or suspicious activity. For speech or hearing impaired TTY: Use 711 or other relay service.

Additional Information

Any benefit, reward, service, or feature offered in connection with your AT&T Access Card from Citi may change or be discontinued at any time for any reason, except as otherwise expressly indicated. Citi is not responsible for the products and services offered by other companies.

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