Payment Initiation

CitiDirect® Online Banking is a convenient, reliable and secure way to make your local & foreign currency payments through a variety of payment methods. With CitiDirect® Online Banking, simply forward all your payment details to Citibank® for execution. Your payment instructions are executed via Checks / Funds transfers drawn on a separate account thereby eliminating the activities of Check Preparation, Check Authorization and Check Handling. This takes you away from individual payment item preparation, authorization and month end reconciliation leaving you the time to deal with issues more critical to your business.

For Payment options CitiDirect® Online Banking supports three basic types of payments in general in addition to country-specific ones.

Local Payments: Central Bank Local Telex Transfers.
Manager's Checks: AED checks for vendors, employees, utility bills payable at par at all Citibank® locations.
Cross Border Payments: Foreign currency SWIFT telex transfers in any currency.

CitiDirect® Online Banking has been recognized by several of our customers worldwide as a product that gives them greater control over their human and financial capital.

Secure, Flexible Design: Dual control security requires one user to input payments and another to authorize payments before they can be processed. Flexible design permits transaction authorization to be allocated to suit your specific needs, a valuable control mechanism that allows you to fine-tune authorization levels within your organization.

Detailed information at every step: CitiDirect® Online Banking delivers all kind of details necessary to create, execute and save a transaction, in real-time. This minimizes processing errors by providing data upfront and allowing ample space for attaching commentary, before transactions are released to the bank.

Easy Payment Repair: Payments are easily marked, investigated and modified for repair. The system automatically keeps track of the payment while allowing it to be repaired quickly and efficiently.

Up-to-date, online support at your fingertips: You can check the status of a payment that is pending or has been released -- anytime and anywhere you choose. CitiDirect® Online Banking allows you to view all the details while simultaneously making an inquiry, online and in real-time.