How you get your Credit Card account information has evolved - all your transaction information is available online and paper-free. Undoubtedly, this is also one of the best ways to help preserve the environment.
By switching to Email Statements, you can organize statements more efficiently while improving our combined carbon footprint.
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Speed:
Email Statements reach you faster than paper statements |
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Ease & Convenience: Email Statements are sent in a format which is easy for you to open on any computer. You can download, save and print them at anytime |
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Secure: We have security measures for Email Statements where sensitive information like card number, last name and postal address is masked on the Email Statement |
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Access your accounts online by signing onto Citibank Online. |
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Request your last statement to be faxed by using our 24-hour CitiPhone Banking Interactive Voice Response (IVR) system on +9714 311 4000. |
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Get email and SMS alerts on your accounts by signing up for Citibank Alerting Service on Citibank Online. |
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Click here to view a sample email statement. |
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Frequently Asked Questions |
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Simply call our 24-hour CitiPhone Banking Service on +971 4 311 4000 and place your request. |
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The regular fee as per Schedule of Fees & Charges for Citibank N.A., UAE would be charged for every paper statement request. |
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Once your statements are generated, based on your request, they will be held at our branch for you to collect or mailed across to you on the address in our records. |
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In the event that you do not receive your Email Statement at least 3 days after your monthly Statement Date |
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For any issues pertaining to your Email Statement |
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If you wish to change your email address |
