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Citi Travel Pass
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| Annual Fee |
| AED 400 |
| Monthly Interest |
| 2.89% |
| Credit Limit |
| Up to AED 100,000 |
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Key Features
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1 Citi Travel Pass point per US Dollar spent |
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Up to 15% discount on air ticket purchased from Gulf Air, Egypt Air and SriLankan Airlines |
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Complimentary membership to Our Vacation Club® |
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Great discounts on Hotels, Dining and Entertainment |
Top exclusive offers
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 Enjoy Privileges  Enjoy Privileges
 Unlimited Citi Travel Pass points  Unlimited Citi Travel Pass points
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Earn Citi Travel Pass points on all your transactions, big or small |
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Top-up your Citi Travel Pass points with cash and fly for less |
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Redeem these Citi Travel Pass points for free seats on an array of airlines and fly anytime to my destination around the world |
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Enjoy the best redemption values on select destinations such as India, Pakistan, Philippines, Beirut, SriLanka, Egypt, etc |
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Call +971 4 311 4000 to redeem your Citi Travel Pass points
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 Earning Citi Travel Pass points
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Citi Travel Pass points are earned on all retail purchases including installment loans at the rate of US$ 1 = 1 Citi Travel Pass point |
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There is no minimum spend requirement threshold for you to start earning points, nor are there any caps on points earning. The only exception is utility bill payment on which a cap of 500 points applies |
Checking available Citi Travel Pass points
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Your monthly Citi Travel Pass Statement carries a summary of your points status. |
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You can see the points earned, redeemed and available on the first page of your statement. |
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Alternatively, you can call +971 4 311 4000 to inquire about your points balance as of the previous week.
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Redeeming Citi Travel Pass points
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Citi Travel Pass points are valid for 5 years |
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You can easily redeem your Citi Travel Pass points for free seats for you and your family on an array of airlines operating out of the U.A.E. This allows you to travel anytime without worrying about blackout periods. All you have to do is to book your seat at least 30 days in advance from your desired date of travel by calling our travel partner at +971 4 311 4000. Our travel partner finds you a seat(s) on any carrier to match your itinerary. |
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Citi Travel Pass points requirement for the following destinations is better than that required by other similar travel programs in the U.A.E. The points requirement is also fixed so that you do not have to worry about any unexpected hike in points requirement during peak travel seasons, unlike most other travel programs. This allows you to travel sooner and for less with your Citi Travel Pass.
Destination |
Points values from Dubai |
Points value from Sharjah |
Points value from Abu Dhabi |
Mumbai |
24,000 |
24,000 |
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Kochi |
27,000 |
27,000 |
27,000 |
Bangalore |
27,000 |
- |
27,000 |
Delhi |
24,000 |
- |
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Chennai |
25,000 |
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Lahore |
25,000 |
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Islamabad |
32,000 |
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Karachi |
22,500 |
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Beirut |
19,000 |
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Cairo |
35,000 |
35,000 |
35,000 |
Alexandria |
24,000 |
24,000 |
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Colombo |
34,000 |
34,000 |
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Manila |
49,000 |
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You can also choose to fly to any other destination not mentioned in the table above. Simply call up our travel partner at +971 4 311 4000 and state your destination, date and time of travel. The lowest possible points requirement is quoted to you on the available carrier.
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Building your Citi Travel Pass points pool
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If you do not have sufficient points to travel to your choice of destination, you have the option of purchasing the additional points required at US $0.024 (2.4 cents) per point with your Citi Travel Pass as long as the number of points purchased is not more than 50% of the total points required to travel to your destination. This allows you the flexibility to fly anytime without worrying about not having sufficient points available to redeem for flights. |
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Additionally, we bring you a great opportunity to build 10,000 bonus points overnight with the Member get Member program.
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Citi Travel Pass Program Terms & Conditions
| For more information on the Citi Travel Pass Program Terms & Conditions, please click here. |
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Disclaimer |
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Great Discounts on Air Tickets Great Discounts on Air Tickets
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Enjoy up to 15% discount on Economy and Business Class directly from Egypt Air |
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Get 10% off on Economy and Business Class directly from SriLankan Airlines on select destinations |
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Get guaranteed 5% discount on purchase if air tickets through Bon Voyage Travel Services |
For more details, on how to avail these discounts/ offers, please click here
We are currently negotiating with other airlines to provide you with the best offers, and we shall disclose the updated information as and when we get the confirmation. |
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Citibank World Privileges Citibank World Privileges
| Expect the recognition and advantages you enjoy locally at thousands of establishments spanning over 30 countries worldwide. From great benefits at the world’s leading hotels, retail shops, car rentals, restaurants, tourist attractions, spas, golf courses and more. Simply use and pay with your Emirates-Citibank Ultimate Credit Card and be instantly rewarded. For more details, visit www.citiworldprivileges.com. |
Disclaimer |
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Bonus Citi Travel Pass points Bonus Citi Travel Pass points
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Build your Citi Travel Pass points overnight. |
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Refer only 3 family members or friends and get 10,000 bonus Citi Travel Pass points upon approval of their Citi Travel Pass. |
Referring people
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You can refer 3 or more friends or family members for a Citi Travel Pass by filling out the Member get Member fax-back form sent to you with your Citi Travel Pass. |
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At least 3 of your referred persons must be approved for a Citi Travel Pass for you to earn 10,000 bonus Citi Travel Pass points. |
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Your Citi Travel Pass should be active so that we can transfer the points into your account. |
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We will send you a confirmation email once you have earned your bonus points. |
Member get Member Terms & Conditions
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For more information on the Member get Member Terms & Conditions, please click here |
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Reap Benefits Reap Benefits
5 Free Supplementary Cards 5 Free Supplementary Cards
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e-Card e-Card
The e-Card is a secure and convenient medium for online shopping. It offers protection against fraud and you still earn rewards (Skywards Miles/Travel Pass Points/CitiDollars). To apply, call our 24 hour CitiPhone Banking Service on +971 4 311 4000.
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Fraud Early Warning Service Fraud Early Warning Service
| This is a unique system that continuously monitors transactions on your Citibank Credit Card to prevent fraudulent usage. When any suspicious transaction occurs on your account which is not in line with your usage pattern, we will give you a call to check and confirm that the transaction is genuine. |
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Credit Shield Plus Credit Shield Plus
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Secure Wallet Secure Wallet
Your wallet or handbag can be lost or stolen any time and you can end up paying for the transactions done fraudulently by someone else. Secure Wallet Plan provides coverage against this kind of risk for just up to AED 16.75 per month. To enroll, please call our 24-hour CitiPhone Banking Service on +971 4 311 4000. |
| Disclaimer |
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Travel Insurance Travel Insurance
| Your Citibank Credit Card entitles you to Travel Accident Insurance designed to provide you with the convenience, comfort and peace of mind you deserve. Additionally, you are compensated for any travel inconvenience caused due to delayed or missed flights, and delayed and/or lost luggage, provided that your tickets are purchased with your Citibank Credit Card. |
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Purchase Protection Plan Purchase Protection Plan
Effective July 1, 2010, the Purchase Protection Insurance Coverage provided in respect of the Citi Travel Pass Credit Card shall stand discontinued. Kindly note however that purchases carried out on or before June 30, 2010 will qualify for the said insurance coverage against theft or accidental damage till 30 days from the date of purchase. The products excluded from the Purchase Protection Plan are:
- Live Animals
- Plants
- Cash
- Travelers Cheques
- Securities or other negotiable instruments
- Jewellery or gems
- Eyewear
- Contact Lens
- Victuals or Drinks
- Mobile Phones
- Any Item purchased for non-private use
- All Kinds of vehicles & accessories
- Any Item that has medical use |
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Zero Liability on Lost Card Zero Liability on Lost Card
| Feel more secure with Citibank Lost Card Protection. We protective from any fraudulent charges after you report the loss or theft of your Citibank Credit Card. |
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Convenience of Citi Travel Pass Convenience of Citi Travel Pass
Utility Bill Payment and Wasel Recharge Utility Bill Payment and Wasel Recharge
Pay your Etisalat (telephone, mobile, fax and internet) and Dubai, Abu Dhabi, Sharjah and Al Ain electricity and water bills via CitiPhone or Citibank Online.
Payment through SMS
Payment of Etisalat Bills (landline, fax, GSM and dial up internet line) and Wasel Recharge is possible via sms.
For Registration
- Call +971 4 311 4000, press 1 for Arabic or 2 for English and then press 3 for Utility Bill Payment or Wasel Recharge
- Enter your Credit Card number followed by your TPIN
- Press 1 for Etisalat Payments which will automatically lead to SMS registration ( if not registered earlier) or Press 2 for Utility Bill Payments followed by 4 for SMS registration
- Enter your primary mobile number (This mobile will be used to send and receive SMS)
- You can then register up to 10 Etisalat Consumer Account Numbers that you would like to pay by SMS
For Payment
SMS your Etisalat Consumer Account number and amount to 2485
Example 1: 0508181818 30
Example 2: 046161616 250
For Enquiry
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SMS your Etisalat Consumer Account number to 2486
Example : 046161616 |
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Payment of Etisalat bills via SMS or CitiPhone will be processed immediately and Water and Electricity bills will be processed in 3 working days
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Payment through Citibank Online
All of the following utility bills can be paid through Citibank Credit Card by signing on to Citibank Online, at no extra cost.
- Etisalat (landline, fax, E-vision, Al Shamil and dial up internet line)
- DEWA (Dubai Electricity and Water Authority)
- SEWA (Sharjah Electricity and Water Authority)
- ADDC (Abu Dhabi Distribution Company)
- AADC (Al Ain Distribution Company) |
For Payment
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Sign on to Citibank Online |
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Click on 'Transfers & Payments' |
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Click on 'Add Payee' to register your utility bill account details. You need to do this registration only once |
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Click on 'Utility Bill Payments' and make your payment |
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The payment towards your Etisalat, water-electricity bills will be processed in 3 working days
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Payment over the Phone
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Call +971 4 311 4000, press 1 for Arabic or 2 for English and then press 3 for Utility Bill payment or Wasel Recharge |
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Enter your Credit Card number followed by your TPIN |
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Payment of Etisalat bills via SMS or CitiPhone will be processed immediately and water and electricity bills will be processed in 3 working days |
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UAE Exchange Payment Locations UAE Exchange Payment Locations
| Visit any of the conveniently located UAE Exchange branches and make a cash payment towards your Citibank Credit Card balance. For UAE Exchange branch locations and timings, please call our 24-hour CitiPhone Banking Service on +971 4 311 4000 or click here. |
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Get more from your Citi Travel Pass Get more from your Citi Travel Pass
Easy Installment Plan Easy Installment Plan
| Enjoy the flexibility to convert your purchases on Citibank Credit Card to an Easy Installment Plan of up to 60 months. The Easy Installment Plan is available on retail transactions over AED 200. Get rewarded on each installment with Skywards Miles/Travel Pass Points/CitiDollars. So buy today, and pay later!
The tenors and interest rates are:
Tenor in Months |
3 |
6 |
9 |
12 |
18 |
24 |
36 |
48 |
60 |
Interest Rate Reducing Balance (Annum) |
20.58 |
23.28 |
24.20 |
24.57 |
24.72 |
24.59 |
24.09 |
23.51 |
22.96 |
To book your transactions into Easy Installment Plans, please click here or call CitiPhone Banking Services on
+9714 311 4000 or SMS ‘EIP’ to 2484 (CITI).
Calculate your installment:
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Loan on Phone Loan on Phone
| You have access to a hassle-free loan which requires no salary transfer and no income documents. You can convert a portion of the limit on your Citibank Credit Card to a loan which can be repaid over easy installments of up to 60 months. To apply, please call our 24-hour CitiPhone Banking Service on +971 4 311 4000.
The tenors and interest rates are:
Tenor in Months |
3 |
6 |
9 |
12 |
18 |
24 |
36 |
48 |
60 |
Interest Rate Reducing Balance (Annum) |
20.58 |
23.28 |
24.20 |
23.53 |
23.70 |
23.59 |
23.13 |
23.51 |
22.96 |
Upon approval your loan amount will be deposited into your Citibank Current or Checking account. Alternatively, you can opt to get a Manager’s Check to be couriered to your billing address. To avail an instant Citibank cash loan, please click here or call CitiPhone Banking Services on +9714 311 4000 or SMS ‘LOP’ to 2484 (CITI).
Calculate your installment:
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InstaLoan InstaLoan
InstaLoan is an additional credit facility up to AED 28,000 above the existing spending limit on your Citibank Credit Card. It is extended in the form of a loan, which is paid back through monthly installments. It offers a hassle free solution to meet your financial needs with:
- Convenience of applying over the phone, through Citibank website and fax
- Easy payment terms
The tenors and interest rates are:
| Tenor in Months |
6 |
12 |
18 |
24 |
30 |
36 |
42 |
48 |
60 |
| Interest Rate Reducing Balance (Annum) |
27.0 |
27.0 |
26.0 |
26.0 |
25.5 |
25.5 |
25.0 |
25.0 |
25.0 |
To apply, please click here; OR
Call our 24-hour CitiPhone Banking Service on 04-311 4000
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Calculate your installment:
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- Cash Advance Facility
- Credit Line Increase
- 5 free supplementary cards - link to application form
- Bon Voyage Travel services
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- Flexible payment options - Link to EPP form
- Convenient Citibank ATM and UAE Exchange locations to pay your credit card bills
- ATM listings / UAE Exchange locations
- Pay your utility bills through sms or using Citibank Online or our 24 hours Citiphone
banking service
- World wide recognition
- 24 hour phone banking
- Internet banking - Citibank Online
- E-Statements
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- Stay informed through CitiAlerting Service
- Optional Insurance Plans such as Credit Shield Plus and Secure Wallet to protect against theft or accidental damage - Lead generation form
- Notification about any possible unauthorized transactions on your credit card
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