Bon Voyage Travel Services brings you a range of unique benefits to choose from every time you purchase your air tickets with your Citibank Credit Card. The benefits are:
- 5% discount on your ticket value
- Convenience of free ticket delivery at your doorstep
- Payment in easy installments of upto 36 months
- Personal Travel Accident Insurance (subject to Terms and Conditions) of up to US $250,000 for Gold Cardmembers and US$150,000 for Silver Card members
- Travel Inconvenience Insurance covering the following:
    a. Missed flight connection
    b. Travel delay
    c. Luggage delay expense
    d. Luggage loss expense

For details, please call Bon Voyage Travel Services on +971 4 404 5959

Bon Voyage operating hours
- Saturday to Thursday - 8:00AM to 8:00PM
- Fridays and Public Holidays - 9:00AM to 12:00PM and 2:00PM to 5:00PM
- For emergency after operating hours, please call +971 50 552 3365

The e-Card is a secure and convenient medium for online shopping. It offers protection against fraud and you still earn rewards (Skywards Miles/Travel Pass Points/CitiDollars). To apply, call our 24 hour CitiPhone Banking Service on +971 4 311 4000.

Your wallet or handbag can be lost or stolen any time and you can end up paying for the transactions done fraudulently by someone else. Secure Wallet Plan provides coverage against this kind of risk for just up to AED 16.75 per month. To enroll, please call our 24-hour CitiPhone Banking Service on +971 4 311 4000.

Payment through SMS
Payment of Etisalat Bills (landline, fax, GSM and dial up internet line) and Wasel Recharge is possible via sms.

For Registration
- Call +971 4 311 4000, press 1 for Arabic or 2 for English and then press 3 for Utility Bill Payment or Wasel Recharge
- Enter your Credit Card number followed by your TPIN
- Press 1 for Etisalat Payments which will automatically lead to SMS registration ( if not registered earlier) or Press 2 for Utility Bill Payments followed by 4 for SMS registration
- Enter your primary mobile number (This mobile will be used to send and receive SMS)
- You can then register up to 10 Etisalat Consumer Account Numbers that you would like to pay by SMS

For Payment
SMS your Etisalat Consumer Account number and amount to 2485
Example 1: 0508181818 30
Example 2: 046161616 250

Payment through Citibank Online
All of the following utility bills can be paid through Citibank Credit Card by signing on to Citibank Online, at no extra cost.
- Etisalat (landline, fax, E-vision, Al Shamil and dial up internet line)
- DEWA (Dubai Electricity and Water Authority)
- SEWA (Sharjah Electricity and Water Authority)
- ADDC (Abu Dhabi Distribution Company)
- AADC (Al Ain Distribution Company)

Payment over the Phone

The tenors and interest rates are:

To book your transactions into Easy Installment Plans, please click here or call CitiPhone Banking Services on +9714 311 4000 or SMS ‘EIP’ to 2484 (CITI).

Amount of purchase:  AED Tenor in months: Booking date: Your credit card statement date:
The installment amount informed to you through this calculator is a close approximation and may differ based on the day the loan is booked because calculation of interest is based on the number of days.

The tenors and interest rates are:

Upon approval your loan amount will be deposited into your Citibank Current or Checking account. Alternatively, you can opt to get a Manager’s Check to be couriered to your billing address. To avail an instant Citibank cash loan, please click here or call CitiPhone Banking Services on +9714 311 4000 or SMS ‘LOP’ to 2484 (CITI).

The tenors and interest rates are:

To apply, please click here; OR Call our 24-hour CitiPhone Banking Service on 04-311 4000

Frequently Asked Questions