You can withdraw cash, transfer funds and make deposits at your convenience.

Citibank UAE branches are open to serve your needs so you can have the flexibility of meeting your Personal Banker at the time that is most suitable and convenient to you.

Our branches are staffed with experienced Personal Bankers who can converse with you in Arabic and English. They are assigned to help you with anything related to your relationship with Citibank.

For more information, please call our Citigold hotline number on +971 4 311 4653.


This website does not constitute any offer or solicitation to buy or sell. Investors should refer to the relevant offering document(s) for detailed information and applicable terms & conditions prior to subscription. Investment products are not bank deposits or obligations or guaranteed by Citibank N.A., Citigroup Inc. or any of its affiliates or subsidiaries unless specifically stated. Investment products are not insured by government or governmental agencies. Investment and Treasury products are subject to Investment risk, including possible loss of principal amount invested. Past performance is not indicative of future results: prices can go up or down. Investors investing in investments and/or treasury products denominated in foreign (non-local) currency should be aware of the risk of exchange rate fluctuations that may cause loss of principal when foreign currency is converted to the investors home currency. Investment and Treasury products are not available to U.S. persons. All applications for investments and treasury products are subject to Terms and Conditions of the individual investment and Treasury products. Customer understands that it is his/her responsibility to seek legal and/or tax advice regarding the legal and tax consequences of his/her investment transactions. If customer changes residence, citizenship, nationality, or place of work, it is his/her responsibility to understand how his/her investment transactions are affected by such change and comply with all applicable laws and regulations as and when such becomes applicable. Customer understands that Citibank does not provide legal and/or tax advise and are not responsible for advising him/her on the laws pertaining to his/her transaction. Citibank UAE does not provide continuous monitoring of existing customer holdings.

Insurance products are subject to exclusions, special Terms and Conditions, medical underwriting requirements (as applicable) contained in the policy document. Insurance products are optional and underwritten by insurers, subject to Terms and Conditions of each policy. Citibank N.A. does not offer insurance advice nor underwrite or issue insurance policies. Citibank N.A. is not responsible for rejection of any application/claim. Citibank N.A. provides customer support by way of receiving payments from the customer and forwarding them to the Insurer, in addition to making such insurance products available to the customers. Policies can be cancelled at anytime. If cancelled within 30 days of enrollment, customers are entitled to a full refund of premium collected within that period (Transfer charges may apply). In addition to Terms and Conditions of the Insurer under each policy, Citibank Terms and Conditions apply and are subject to change without prior notice. Please call our 24-Hour CitiPhone Banking Service on +971 4 311 4000 should you have any queries or complaints.

Deposit/interest rates are subject to change from time to time and without prior notice. Citibank Terms and Conditions apply and are subject to change without prior notice. They are available upon request and on the website. Citibank holds the right to refuse a deposit booking order from anyone at its sole discretion. For all products, special Terms and Conditions apply and these are available on request and are subject to change. All obligations under the products offered are payable solely at and by Citibank N.A. UAE Branch, subject to the laws of UAE (including any governmental actions, orders, decrees and regulations).

For all products, services, benefits, special Terms and Conditions apply, are subject to change without prior notice and are available upon request. For the current Terms and Conditions, click here.