CITI TRANSACTION SERVICES

CitiDirect® Online Banking Named Best of Web by Forbes.com for Second Year

Transaction Banking Corporate Internet Platform Chosen Best of Web in Financial Services Category for Second Year in Row

23 October 2003, New York - CitiDirect® Online Banking, the corporate banking platform of Citigroup's Global Transaction Services was named Best of the Web by Forbes.com and 'the model for the industry' in the Financial Services category in their 2003 Fourth Annual Business-to-Business Directory.

"We are pleased to be recognized again this year by Forbes.com as best-in-class for providing corporate and financial institution clients around the world access to real-time information and a suite of industry-leading financial solutions such as WorldLink® Multicurrency Services and CLS® Settlement Services," said Frank Bisignano, CEO of Citigroup Global Transaction Services.

The Forbes.com review recognized that CitiDirect® Online Banking was enhanced in the past year and that Citigroup has spent five years linking back office systems in over 90 countries and in 2003 introduced the ability to make payments using CitiDirect in countries like China and the Ukraine. Today, 25,000 corporate clients and over 150,000 users within those companies use CitiDirect to manage payrolls, check finances and make/receive payments in both home country and between countries and highlighted how invaluable this capability is for multi-national corporations who need to connect with and make/receive foreign exchange payments to subsidiaries and suppliers in all regions of the world.

CitiDirect® Online Banking is available in 21 different languages, increases efficiency and improves the ability of corporate treasurers to make critical cash management, trade and liquidity decisions. To view an online demo and take a guided tour of CitiDirect Online Banking's capabilities, please visit www.citidirect.com.

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About Citigroup
Citigroup (NYSE: C), the preeminent global financial services company with some 200 million customer accounts in more than 100 countries, provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, insurance, securities brokerage, and asset management. Major brand names under Citigroup's trademark red umbrella include Citibank, CitiFinancial, Primerica, Smith Barney, Banamex, and Travelers Life and Annuity. Additional information may be found at: www.citigroup.com.

About Citigroup Global Transaction Services
Citigroup® Global Transaction Services is a leading provider of integrated cash management, trade and securities services for corporations, financial institutions, intermediaries and governments around the world. With over $ 92 billion in average liability balances, more than $ 5 trillion in assets under custody and the largest proprietary branch network, Citigroup's award-winning operating systems and Internet-based delivery channels enable clients to manage and monitor working capital and investments more efficiently, streamline transaction processing cycles, and re-engineer receivables and payment processes. Citigroup® Global Transaction Services provides clients with access to Citigroup's full range of capabilities and solutions along with an on-the-ground presence and in-depth knowledge of more than 90 local markets. For additional information, see www.transactionservices.citigroup.com.

Citigroup Global Transaction Services is part of Citigroup's global corporate and investment bank, which provides complete financial solutions to corporations, governments and institutional investors in more than 100 countries. Award-winning businesses include corporate and investment banking, sales and trading, transaction services, commercial finance and insurance products. Additional information can be found at: www.citigroupgcib.com.