You should contact Chartis New Hampshire Insurance Company, Pakistan Branch at the following address:

Manager Claims
Chartis New Hampshire Insurance Company, Pakistan Branch
7th Floor, Dawood House,
M T Khan Road, Karachi.
Telephone: 111-111-244

For more information regarding the claims process, please refer to the Terms & Conditions.

How much time does it take to settle the claim?
15 business days subject to completion of all formalities and documentation.

What documents are required for claims settlement?
For Death Claims:

• Death Certificate from concerned Municipal Office
• Death Certificate from hospital/doctor
• Burial Certificate

For Permanent Total Disability Claims:

• Doctor's or hospital's report that states and approves the state of disability.

For Medical Expenses:

• Doctor's Report
• Original invoice(s) that documents the Medical Expenses
  

Which hospitals can the policy holder go to for medical treatment in case of an accident?
There are no restrictions; the policy holder can avail medical facilities from any hospital/clinic in Pakistan or anywhere in the world.