Frequently Ask Questions
Can I open Citibank account in Pakistan, while sitting abroad ?
In order to open up any Citibank Account in Pakistan, please download the Account Opening form, fill it and visit any one of our Branches in Pakistan.
If you are a UAE resident kindly go to Non-Resident Pakistani.
How many types of account does Citibank offer?
Citibank Pakistan, offers two types of account which are:
- Local Currency Account.
- Foreign Currency Account
These can be categorized as follows :
- Checking / Current
- Savings Account
- Time Deposits
Does Citibank gives me any preference on a high volume account?
Yes, by maintaining a balance of Rs. 4,000,000 or $ 70,000 or its equivalent in foreign currencies in your accounts with Citibank you qualify to become a Citigold member.Citigold is a preferential banking service that gives you the status of our very special customer. At Citigold we offer you a host of financial services, privileges & benefits.
What currencies can I deal in, as a Citibank Customer?
Citibank is offering account in the following five currencies :
- Pakistan Rupees
- US-Dollars
- Pound Sterling
- Japanese Yen
- Euro
How can I open an Account with Citibank?
You can open a Foreign Currency Account with a minimum deposit of $5000. We require a copy of your National Identity Card / Passport and an Introducer / Other bank account reference.
How and When do I get the profit on my Citibank savings account ?
Profit is credited to savings account semi-annually. For the period between 1st January till 30th June, profit would be credited by the second week of July and for the period between 1st July till 31st December, it would be credited by the second week of January. The profit is calculated on a daily product basis, accumulated at month end and credited to the savings account after 6 Months.
Would there be any deductions ?
Yes there would be deductions on profit bearing account. Your account will be charged for 10 % withholding tax on the profit and 2.5% zakat on the principal amount.
Are there any exemptions on these deductions?
Yes, a customer can give a declaration for zakat and withholding tax exemption.
How will I be intimated of my Profit?
Citibank gives value to its customers. You will receive the details of activities in your account, through a statement delivered at your door-step.
Do I need to observe time for any transactions to be done?
We are open 6 days a week; our timings are
Monday - Thursday: 9:00 A.M. - 5:00 P.M. non-stop.
Friday: 9:00 A.M. - 12:30 P.M.
Saturday: 9:00 A.M. - 1:30 P.M.
* Please note that the timings may change without prior notice
What other facilities do I get when I open an account with Citibank?
Citibank has always provided its valued customers the best in financial services. For our esteemed account holders, we have state of art ATM machines installed at various key locations including all the branches of Citibank.
You can access our 24-hour CitiPhone Banking facility, through which the account holders can access information, give instructions and make transactions. Customers have the unique facility of "Fax Back" which facilitates them in getting details of the most recent activity in their account faxed to them immediately.
As a Citibank branch banking customer you are automatically registered to use our Internet banking services. Using CBOL (Citibank Online) you can view and download your account activities, make transfer & payments, order checkbook & statement of account and update your personal contact details. For furthur details please sign on to Internet banking
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