Following are the Fast Keys. At any stage after entering the CitiCard or Credit Card number and T-PIN, perform any of the required function without actually following the overall IVR decision tree by using the Fast Keys. Input the hash "#" key, before the proposed Fast Key.

Example: To find out your balance in the rupees saving account, at any stage after entering the CitiCard or Credit Card number and T-PIN:
Press the ' # ' key and press 277 or BRS for Balance Rupee Saving

Account Balance

# 277

BRS

Balance Rupee Saving

# 272

BRC

Balance Rupee Current

# 237

BDS

Balance Dollar Saving

Credit Card Credit Limit

# 258

ALV

Available Limit Visa Card

# 256

ALM

Available Limit MasterCard

Account Statement

# 777

SRS

Statement Rupee Saving Account (Mail / FAX)

# 772

SRC

Statement Rupee Saving Account (Mail / FAX)

# 737

SDS

Statement Dollar Saving Account (Mail / FAX)

Credit Card Statement

# 782

SVC

Statement Visa Card

# 762

SMC

Statement MasterCard

# 822

TCA

TAX Certificate Car Financing

Payments for Credit Cards

# 768

PMT

Payments (Visa & Master)

Utility Bills Payment

# 827

UBP

Utility Bills Payments

Rewards

# 793

RWD

Rewards (Visa & Master)