CitiDirect Online - System Requirements

The minimum software requirements to run CitiDirect^® Online Banking are listed below.

Windows^® Operating Systems

CitiDirect Online Banking is certified to operate on the Microsoft Operating Systems.

Internet Browsers

Microsoft Internet Explorer (IE) Version 5.5 Service Pack 1 or higher (*)

Netscape Communicator or Mozilla Firefox is currently NOT supported.
(*) IE 6.0 is recommended.

Java™ Virtual Machine (JVM)

Sun Microsystem JRE versions from 1.4.2_02 to 6.0 update 7

Adobe^® Acrobat^® Reader^® 5.0 or higher

Needed to view CitiDirect reports or documents on this site those are in "pdf" format.

The minimum and recommended hardware requirements to run CitiDirect^® Online Banking are listed below.

Minimum: Requirements listed will enable CitiDirect to run on your Personal Computer (PC).
Recommended: Requirements listed will deliver enhanced system performance for CitiDirect.

Computer Processor

• Minimum: 500MHz CPU (Generally indicates a Pentium^® 3 machine, released in February 1999.)
• Recommended: 1 GHz CPU

Computer Memory (RAM)

For Windows^® 98 and NT 4.0:

• Minimum: 128 MB
• Recommended: 256 MB

For Windows 2000, XP and ME:(*)

• Minimum: 256 MB
• Recommended: 512 MB

(*) More recent versions of Windows operating systems use larger amounts of RAM.

Hard Drive Space Available

• Minimum: 150 MB

Monitor/Display

• Minimum: VGA Monitor resolution of 800X600, configured to display 256 colors.
• Recommended: Resolution of 1024X768 or higher (if available) to enhance the visual experience of CitiDirect.

Internet Connectivity

• Minimum (For Dial-up Customers ONLY): Modem/Speed: 28.8K bps (28,800 baud/second) or higher; V.34 modem protocol is minimally required; V.90 modem protocol is recommended.
• Recommended: High Speed Internet or Broadband Connection.