We're here when you need us  No matter what you need help with, no matter where you are, you can always reach us.

reach us by phone 24/7 Online Banking Support 1-800-374-9700 (TTY: 1-800-788-0002) Bank Account Information 1-800-627-3999 (TTY: 1-800-945-0258) Bill Payments 1-800-374-9700 (option #2) (TTY: 1-800-788-0002) Bank en Espaņol 1-800-374-9700 (TTY: 1-800-788-0002) Outside the U.S., Canada, Puerto Rico 1-210-677-0065 (call collect) Citi Credit Cards General Account Information 1-800-950-5114 Credit Card Online Support 1-800-347-4934 Lost or Stolen Credit Cards 1-800-950-5114 (TTY: 1-800-325-2865) Outside the U.S. 1-605-335-2222 (call collect) Other Citi Card Numbers ThankYou® Network Enrollment 1-800-374-9700  Redeeming Points 1-800-THANKYOU (1-800-842-6596) Other Citi Numbers

send us a message online If you have an Online User ID & Password, please sign on before sending your message. Send message report a suspicious e-mail If you think that you may have received a fraudulent e-mail, please report it. Here's how write to us Citibank Client Services Citi Inquiries 100 Citibank Drive San Antonio, TX 78245 Other Citi Addresses