Corporate Citizenship




64%

Valuing Our People

We value our people. We provide a safe and stimulating workplace while offering our employees opportunities to learn and improve their personal and professional skills. We know that a diverse workforce that reflects our global client base will contribute to our success.


Citizenship Report

Diversity

Citi promotes a work environment where diversity is embraced, where people are promoted on their merits, and where colleagues treat each other with respect and dignity. Around the world we are committed to being a company where the best people want to work, where opportunities to develop are widely available, and where employees are encouraged to fulfill their professional and personal goals.

Our diversity strategy focuses on four areas: management accountability, attracting talent, workforce development and work environment.

Employee networks are employee-initiated and -led groups, organized according to affinity and open to all employees.

At the close of 2010 there were 53 employee networks representing some 13,000 members across 17 locations in the United States, the United Kingdom, the Republic of Ireland and Canada.

Read Citi's 2010 Diversity Report here.



"Diversity is a business imperative for Citi. We recognize the extraordinary opportunity we have around the world to be a leader in fostering Diversity policy and practices and making a difference for our employees, clients, business partners and communities."

— Ana Duarte McCarthy
Chief Diversity Officer

Training

Training our employees is an investment in our future. Programs are tailored to meet the specific needs of each business unit and offered as in-person and virtual venue options. Leadership, management and professional development programs give employees the skills they need to succeed in their roles, grow with the company, and reach their potential as leaders.


Listening to our employees

Regular employee feedback helps us understand the needs and concerns of our global workforce. We gather opinions in many ways, including periodic "pulse surveys" and our annual employee opinion survey, the Voice of the Employee (VOE). Managers evaluate the results and use the feedback to improve our overall performance and strengthen our culture.

The web-based VOE survey is confidential and available in 30 different languages in over 100 countries. It aims to measure employee attitudes on important issues and management practices.


Citi Volunteers

An important part of our Citizenship strategy is volunteering in communities where Citi has a presence. Citi employees actively leverage their professional skills and experience by donating their time directly to nonprofits and non-governmental organizations supported by the Citi Foundation.

Supporting employees as they volunteer to make a difference in their communities builds stronger teams, fosters company loyalty and has a positive impact on the communities in which we work. We offer traditional and skill-based volunteering opportunities that exercise the enthusiasm and professional expertise of our employees.