Information for Customers

While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at Citibank Canada. In that regard, this section provides you with information and answers to questions you may have about issues related to you, our customer.

Public Accountability Statement


Citi has voluntarily committed to several principles designed to enhance what we can do for our customers, for our employees and for our environment. They include:

  • Providing Canadians with banking that is accessible and affordable
  • Considering our impact upon, and working to, protect the environment
  • Helping small businesses grow
  • Creating a positive relationship with our employees that encourages performance

2008 Public Accountability Statement (PDF)

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