What You Need For non-residents of Canada, you must:

Submit a signed application
Identification — Two pieces of original identification of which one is a picture ID.
Bank reference letter from your current Financial Institution
W-9 or W8BEN (U.S. person only)
Copy of Social Security Number card (U.S. person only)
All documentation (i.e. application form, copies of identification etc.) must be authenticated by a Citigroup employee.
Call the CitiPhone® Banking Centre at the number below for instructions on how to complete the application process.
   
Identification
Please note that you will need to provide two pieces of original identification which will be authenticated by a Citigroup employee. A minimum of one piece must be from the Primary list and bear a photograph.
 
Primary Document
Valid Passport
Current Driver's License
Current Non-Driver Photo ID Card
Valid National Identity Card
Current Armed Forces Identification
Current Alien Identification Card
Current Mexican Metricula ID Card
 
Secondary Document
Certified Certificate of Citizenship
Current Permanent Resident Card
US Employment Authorization Card with a photograph
Welfare, Medicaid or Food stamp Card with a photograph
Medicare card (persons 65 years or older)
Utility bill with the your name and address
Telephone bill with your name and address
Professional license with a photograph
Trade license with a photograph
Vehicle registration document
Title Certificate
Certified Birth Certificate
Union card
Veterans Universal Access Photo ID Card
W-2 form that contains a social security number
Current bank statement issued within the last 30 days
College photo ID and a current academic transcript or a bursar's receipt for the current term
Computer-printed pay stub or employee ID card from a recognized company that bears a name and photograph
Valid credit card with a photograph issued by a recognized financial institution
 
Address Verification
If your identification does not contain your current home address, please provide proof of your home address. This proof can be any recent utility bill (or a photocopy certified by a Citigroup employee) or a letter from your bank confirming your current home address.
For More Information Call the CitiPhone Banking Centre
Toll free across Canada and the US: 1-800-387-9292
In Toronto: 416-947-4100


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