Travel Insurance

Of course I bought travel insurance!

What is the Out-of-Province/Country Travel Emergency Medical Insurance Plan?
What is Trip Cancellation/Trip Interruption Insurance?
What is the All-Inclusive Holiday Package?
How do I enrol for Travel Insurance?

Planning a trip involves many decisions. Perhaps the most important of these decisions is your choice of travel insurance. If you're not covered for a medical emergency away from home, it could cost you more than your trip - you could end up paying your own medical bills.  Provincial health insurance plans cover only a portion of costs incurred for medical care outside of Canada.

Comprehensive Coverage¹ Tailored to Your Needs.

• Trip Cancellation/Interruption Insurance covers your pre-paid, non-refundable travel costs, should your travel plans be cancelled or changed due to covered events, such as sickness/injury of insured, traveling companion or non-traveling family member, certain missed connection and involuntary job loss.
• Out-of-Province/Country Travel Emergency Medical Insurance
• Per Trip Plan covers trips of 1-182 days. Coverage must be purchased for the entire duration of your trip, so have your departure and return dates handy when you call.
• 15-Day Annual Plan or 31-Day Annual Plan² covers multiple trips of up to 15 or 31 Days. Choose the option that works best for you.
• All-Inclusive Holiday Package covers Out-of-Province/Country Travel Emergency Medical Insurance as well as Trip Cancellation/Interruption, Accident and Baggage Insurance.

Every time you travel outside of your home province or territory, you also leave your government health plan behind. Make sure you and your loved ones have adequate health coverage when traveling.

 

Why Wait?
Don't take it for granted when you take it on the road. Get travel protection today. For more information or to enrol, click here or call 1-888-592-9292

If you're already a Citi™ MasterCard® Cardmember it takes just two minutes to enrol yourself and your family for the Out-of-Province/Country Travel Medical Plan. Simply have your Citi MasterCard card ready. For more information or to enrol, click here or call toll-free 1-888-592-9292, Monday to Friday between 9:00 a.m. to 9:00 p.m. EST, Saturday from 10:00 a.m. to 7:00 p.m. EST.

You must be a Citi MasterCard Cardmember to qualify. To apply for a card click here.

 

What is the Out-of-Province/Country Travel Emergency Medical Insurance Plan?

The Out-of-Province/Country Travel Emergency Medical Insurance Plan covers injuries and sicknesses requiring emergency hospital confinement or emergency medical treatment while traveling outside your province or territory of residence. You and your family are provided with up to $2 million of emergency medical insurance at competitive rates. The Per Trip Plan covers trips of 1 to 182 days. You can also choose from a 15-Day Annual Plan or 31-Day Annual Plan. Enrolment is easy - just call from anywhere in Canada, right up to your departure day. Premiums will be billed directly to your Citi MasterCard account.

What type of medical coverage do I get?

• Semi-private or intensive care hospitalization
• X-ray and diagnostic tests 
• Operating room fees
• Private duty nursing expenses
• Emergency ambulance
• Emergency air transportation home to Canada 

How is my family covered by the plan?

The plan sees to the needs of your family by supplying:

• Family transportation to bedside;
• Additional hotel and meal expenses;
• Escort home of dependent children.

Are there any eligibility requirements?

To be eligible for coverage under this plan, you must: 

• Be a permanent resident of Canada;
• Be insured under the government health insurance plan of the province/territory in which you reside;
• Be under the age of 81 at the time of application;
• Be a Citi Cardmember with your account in good standing, or the spouse or dependent child of an eligible, enrolled Citi Cardmember;
• Have paid the required premium;
• Have satisfied the medical eligibility requirements if you're 56 years of age or older at the time of application.

For more information or to enrol, click here or call 1-888-592-9292.

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What is Trip Cancellation/Trip Interruption Insurance?

Trip Cancellation/Trip Interruption Insurance protects you from incurring extra expenses should you need to cancel, change or interrupt a trip for reasons beyond your control. Trip Cancellation/Trip Interruption covers specific risks, including:

• sickness
• injury 
• death 
• quarantine 
• death or hospitalization of a business partner, key employer/employee, or host at final destination
• job transfer 
• natural disaster 
• accident
• travel advisory 
• subpoena
• hijacking
• involuntary job loss 
• certain missed connection

This coverage is subject to a maximum liability dollar amount, conditions and exclusions. This coverage is available in Annual Multi-Trip or Single Trip options.  For more information or to enrol, click here or call 1-888-592-9292

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What is the All-Inclusive Holiday Package

The All-Inclusive Holiday Package combines:

• Out-of-Province/Country Travel Medical Plan
• Trip Cancellation/Trip Interruption
• Air Flight/Common Carrier Accident
• 24-Hour Accident Insurance
• Baggage Insurance

This coverage is subject to the benefits, terms, conditions, limitations and exclusions as specified for each of the coverages individually.  For more information or to enrol, click here or call 1-888-592-9292

What is Air Flight/Common Carrier/24-Hour Accident Insurance?

Air Flight/Common Carrier/24-Hour Accident covers death or dismemberment as a result of an injury sustained while riding as a fare-paying passenger, entering or leaving an airplane, helicopter or public common carrier, or in any other situation during the period of coverage, subject to specific conditions and exclusions. This coverage is subject to a maximum liability dollar amount.

What is Baggage Insurance?

Baggage Coverage protects you from financial set-backs should your belongings be lost, stolen or damaged while in transit. For more information or to enrol, click here or call 1-888-592-9292

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¹ For complete details, refer to the official policy wording, which is available upon request. The language on this page may not be the same as the legal and technical terminology found in the official policy wording. In all instances, the official policy wording will prevail.

Citibank® Canada and its related companies are not affiliated with the underwriters or administrators and are not responsible or liable in connection with the insurance or services provided thereunder.

Insurance is administered by North American Air Travel Insurance Agents Ltd., d.b.a. Travel Underwriters, a licensed insurance broker. 11th Floor-6081 No. 3 Road, Richmond, BC Canada V6Y 2B2. Insurance is underwritten by Industrial-Alliance Pacific Life Insurance Company and certain Lloyds Underwriters, severally and not jointly.

² Annual Plan coverage applies to individual trips of either 15-Days or less or 31-Days or less. Coverage can be extended for longer trips provided certain conditions apply.

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